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Chateau Policies

Terms & Conditions | Privacy Policy | COVID-19 POLICY
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Terms of Use for Chateau Health & Wellness

Welcome to Chateau Health & Wellness. By accessing or using our website at chateaurecovery.com (the "Site"), you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Use carefully before using our Site.

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Effective Date: July 21, 2025

1. Acceptance of Terms

By accessing, browsing, or using this Site, you agree to these Terms of Use and acknowledge that you have read and understood them. If you do not agree to these Terms, you should not use the Site.

2. Use of Site

  • Eligibility: You must be at least 18 years old to use this Site. By using the Site, you represent and warrant that you are 18 years of age or older.

  • Permitted Use: You may use the Site for lawful purposes only and in accordance with these Terms of Use. You agree not to use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other user's use of the Site.

  • Account Information: If you create an account on the Site, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Health and Wellness Information

  • Medical Disclaimer: The content provided on this Site, including information about trauma recovery, mental health, wellness programs, and other treatment-related resources, is intended for informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider before starting any new treatment program or making changes to your health regimen.

  • Consult a Professional: If you are experiencing any health concerns, including trauma, depression, anxiety, or substance abuse issues, we strongly recommend seeking professional medical help.

4. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy carefully before using the Site.

5. Restrictions on Use

You agree not to:

  • Copy, reproduce, distribute, or create derivative works based on any content on the Site without express written permission from Chateau Health & Wellness.

  • Use any data mining, robots, or similar data gathering and extraction tools.

  • Violate or attempt to violate the security of the Site, including attempting to gain unauthorized access to any parts of the Site.

6. Disclaimers and Limitation of Liability

  • No Warranties: The Site is provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Limitation of Liability: In no event shall Chateau Health & Wellness, its affiliates, partners, or employees be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use the Site, even if we have been advised of the possibility of such damages.

7. Third-Party Links

The Site may contain links to third-party websites or resources. Chateau Health & Wellness does not endorse and is not responsible for the availability, content, or accuracy of such third-party websites or resources. You acknowledge and agree that Chateau Health & Wellness is not liable for any loss or damage caused by your use of any third-party websites.

8. Termination

We reserve the right to suspend or terminate your access to the Site, in our sole discretion, if we believe that you have violated these Terms of Use.

9. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the state of Utah, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Utah for any legal proceedings related to these Terms of Use.

10. Changes to the Terms of Use

Chateau Health & Wellness reserves the right to update or modify these Terms of Use at any time. When we update the Terms, we will post the changes on this page and update the "Effective Date" above. We encourage you to review these Terms periodically.

11. Contact Information

If you have any questions about these Terms of Use, please contact us at:

 

Chateau Health & Wellness
info@chateaurecovery.com

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Privacy Policy for Chateau Health & Wellness

At Chateau Health & Wellness, we are committed to protecting and respecting your privacy. This privacy policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure your information is protected.

1. Information We Collect

We collect information to provide you with the best possible care and services. The types of information we may collect include:

  • Personal Information: This may include your name, address, email address, phone number, and other contact details.

  • Health Information: We may collect information relevant to your care, including health history, medical conditions, and treatment plans.

  • Payment Information: We collect payment details for services rendered.

  • Website Usage: We use cookies and similar technologies to understand how you interact with our website, helping us improve user experience.

2. How We Use Your Information

Your information is used for the following purposes:

  • Providing Services: To deliver personalized treatment and wellness plans tailored to your needs.

  • Communication: To communicate with you about our services, updates, and important changes.

  • Billing: To process payments for services rendered.

  • Improving Our Services: To analyze and improve the user experience on our website and ensure we provide you with the best care possible.

  • Legal Compliance: To comply with legal and regulatory obligations.

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties unless necessary for the provision of services or required by law. This may include sharing with:

  • Healthcare Providers: With your consent, we may share your information with other healthcare professionals involved in your care.

  • Service Providers: We may share information with trusted third-party providers who assist with operational services (e.g., billing, technology support).

  • Legal Compliance: We may disclose information if required by law, such as in response to a subpoena or other legal processes.

4. Data Protection

We use a variety of security measures to protect your personal information, including encryption, secure servers, and regular audits. However, please remember that no method of online data transmission is completely secure, and we cannot guarantee 100% security.

5. Your Rights and Choices

  • You have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of any inaccurate or incomplete information.

  • Deletion: Request the deletion of your information, subject to legal restrictions.

  • Opt-out: Opt-out of marketing communications at any time

6. Updates to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates where applicable. Please review this policy periodically to stay informed about how we protect your information.

7. Contact Us

If you have any questions or concerns about this privacy policy, or if you would like to exercise any of your rights, please contact us at:

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Chateau Health & Wellness
info@chateaurecovery.com

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COVID-19 Policy for Chateau Health & Wellness

At Chateau Health & Wellness, the health and safety of our patients and staff is our top priority. We have implemented comprehensive COVID-19 protocols based on guidance from the Centers for Disease Control and Prevention (CDC) to ensure the continued safety of everyone in our care — including those preparing to begin their recovery journey.

1. Our COVID-19 Protocols May Include:

  • Pre-admission COVID-19 screening for all incoming patients

  • Routine cleaning and disinfection of all facilities, surfaces, and shared supplies

  • Requiring staff to stay home if they experience any symptoms of illness

  • Ongoing health monitoring of all patients for signs of COVID-related symptoms

  • Reducing unnecessary close contact between patients and staff

  • Providing easy access to hand sanitizer and cleaning supplies throughout the facility

2. Rehab as a Safer Environment

In many cases, entering treatment may be safer than remaining in your current living situation. Rehab provides a structured, medically supported environment that is separated from the broader community — which can help reduce risk of exposure while allowing focused attention on healing and recovery.

 

If you or someone you love is facing addiction or mental health challenges, now may be the best time to seek professional help. Chateau offers a range of evidence-based treatment options for substance use and co-occurring mental health conditions.

3. Preventing the Spread

In addition to our in-house protocols, we encourage all individuals to follow these CDC-recommended practices to help prevent the spread of COVID-19:

  • Wash hands regularly and thoroughly with soap and water

  • Use hand sanitizer when soap is not available

  • Avoid touching your face

  • Cover your mouth and nose when sneezing or coughing, and wash your hands afterward

  • Practice physical distancing when possible

  • Avoid close contact with individuals who may be sick

  • Stay home if you are experiencing any symptoms

  • Disinfect frequently touched surfaces

4. Staying Informed and Adapting

As public health information continues to evolve, so too will our procedures. We closely monitor all developments related to COVID-19 and adjust our practices as needed to align with the most current guidance.

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Chateau Health & Wellness remains open and committed to providing essential treatment for individuals facing addiction and mental health challenges — now and always.

5. Contact Us

If you have any questions or concerns about this policy, please contact us at:
 

Chateau Health & Wellness
info@chateaurecovery.com

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