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Residential Treatment Program for Paramedics and EMTs

Residential Treatment Program for Paramedics and EMTs

Paramedics and EMTs see people on their worst days, but who helps the helpers? At Chateau Health & Wellness, we provide confidential, trauma-informed treatment designed for EMS providers.

✓ Licensed Treatment Facility 

 ✓ Insurance Accepted 

FOP Approved Wellness Provider

Why Paramedics and EMTs Needs Specialized Care

Paramedics and EMS professionals thrive under pressure, but repeated exposure to medical crises takes a toll. Studies show EMS workers are three times more likely than the general public to suffer from PTSD, depression, or anxiety (psglearning.com). The “we’re the helpers, not the ones needing help” mentality often prevents providers from seeking support. We break down those barriers with culturally competent, peer-supported care.

Understanding Your Unique Stressors

Exposure to violent crimes and traumatic scenes

Shift work and sleep disruption

Hypervigilance and constant alertness

High-stress decision making under pressure

No "slow down time" to emotionally process events

Witnessing human suffering and tragedy

​Understanding Your Unique Stressors

Mental Health and Wellness Challenges in Paramedics and EMTs

• PTSD & Trauma

11–24% meet diagnostic criteria; worsens with each high-stress call.

• Depression & Burnout:

Constant exposure leads to emotional fatigue and compassion fatigue.

• Substance Use:

Alcohol often used to “unwind” post-shift.

• Sleep Disorders:

Irregular shifts disrupt circadian rhythms and coping.

• Suicidal Risk:

Elevated compared to national averages.

How Chateau Support Paramedics and EMTs

Chateau Health and Wellness offers a confidential, residential trauma and mental health recovery program designed specifically for Paramedics and EMTs, with services provided completely outside of departmental or employer systems to ensure they won't jeopardize your certification or career. Our specialized program addresses deep occupational wounds like PTSD, chronic stress, and burnout using a comprehensive range of trauma-informed therapies, including EMDR, CBT, DBT, and Brainspotting, all delivered by expert clinicians trained in EMS realities. The care model integrates essential peer group sessions with other first responders to help you share experiences and reduce isolation, and provides flexible aftercare plans tailored to align with demanding shift schedules, equipping you with the tools for lasting resilience and a sustainable career in emergency medical services.

Call us at (801) 877-1272 to begin your journey to healing.

How Chateau Support Paramedics and EMTs

Specialized Care and Clinicians

We understand the unique challenges faced by paramedics and EMTs and provide specialized care in a confidential, professional environment.

Private Facility

Private Facility

Confidential treatment environment away from public scrutiny with complete privacy protection.

Trauma-Informed Clinicians

Trauma-Informed Clinicians

Licensed therapists specialized in first responder trauma and cultural competency.

Peer Support

Peer Support

Connect with fellow paramedics and EMTs who understand your experiences and challenges.

Our Treatment Approach

At Chateau Health and Wellness, our specialized treatment approach for Paramedics and EMTs focuses on two key areas: Resilience-Building and Family & Community Integration. The resilience component equips EMS professionals with practical psychological tools to manage continuous trauma exposure and stress, ensuring long-term mental fortitude and career sustainability. The integration component extends support to family members and significant others, helping them understand the unique challenges of EMS work to repair relational strain and create a stronger, supportive network essential for lasting recovery.

Our Treatment Approach

Comprehensive Aftercare & Ongoing Support

Your recovery journey continues with personalized aftercare planning and ongoing support systems.

Resilience-Building Approach

EMTs professionals learn to:

• Self-Awareness: Recognize signs of burnout before crisis

• Self-Regulation: Apply emotional control beyond the ambulance bay

• Compassion Balance: Manage empathy without emotional collapse

• Resilience: Transform traumatic exposure into growth opportunities

Family & Community Integration

Support for spouses and partners coping with long shifts and trauma

Education on EMS stress patterns and triggers

Aftercare with peer and community-based networks

Call us at (801) 877-1272 to begin your journey to healing.

What to Expect in Our Program​

What to Expect in Our Program​

Integrated approach addressing both mental health conditions and substance use disorders simultaneously.

Holistic approach addressing physical, emotional, social, intellectual, spiritual, and occupational wellness.

Call us at (801) 877-1272 to begin your journey to healing.

Why Choose Chateau Health & Wellness?

• Private, confidential, and culturally competent treatment

• Joint Commission accredited

• Clinicians who understand emergency medicine culture

• Trusted by EMS providers nationwide

Additional Resources & Services

Beyond residential treatment, we offer comprehensive resources to support your ongoing wellness and resilience.

Resiliency Traininng

Resiliency Traininng

Evidence-based resilience building programs designed specifically for first responders.

No one fights alone

Wellness Podcasts

Educational content addressing mental health, wellness, and recovery topics for first responders.

FOP Approved Wellness Provider

FOP Vetted & Approved

We are one of the few treatment programs across the nation that is vetted & approved by the Fraternal Order of Police.

Frequently Ask Questions:

•Do you offer group therapy with other EMS professionals?

Yes. Our specialized peer support groups bring together Paramedics and EMTs to share experiences, reduce isolation, and support each other under professional, trauma-informed guidance.

• What kinds of insurance are accepted for the residential program?

The facility confirms that insurance is accepted but does not list specific carriers (such as UMR, Tricare, Aetna, or BSBC). To determine your coverage and benefits, you will need to contact the facility directly with your insurance information for a confidential benefits verification check.

• How do you treat the common EMS issues like PTSD symptoms and chronic hypervigilance?

We provide evidence-based, trauma-informed therapies such as EMDR, Brainspotting, and CBT/DBT. For issues like nightmares and insomnia, we also offer specialized sleep interventions and medication management when clinically appropriate.

• Will my participation in your program negatively impact my job or certification?

No. We maintain strict confidentiality and operate entirely outside of departmental, employer, or certification board systems. 

We Accept Insurance

  • Substance Use Diagnosis Not Required

  • Chateau Accepts State Worker's Compensation

  • We do not accept Medicaid or Medicare

TriWestInsurance
aetna
umr
first-health
medica
EMI-01
geha
Tricare
BCBS
PEHP

Take the First Step Today

Contact us

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